Professional Certificate in IT & Startup Office Administration Management
Mastering Modern Operations Coordination: AI, Automation, and Virtual & Hybrid Team Management.
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Start Your High-Growth Tech Career. No Coding Required.
This is the program designed to take you from zero IT experience to a Day 1-ready, high-value Operations Coordinator for the world's most demanding tech companies and startups.
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Stop Feeling Like an 'Admin.' Start Thinking Like an 'Ops-Hub.'
The traditional "Office Manager" role is obsolete. In the fast-moving world of Big Tech, IT companies, and VC-funded startups, they aren't hiring "secretaries." They are hiring tech-savvy, proactive Operations Coordinators—the "Ops-Hub" that allows million-dollar developer teams to code without friction.
This role is your bridge into the tech industry. And it's one of the most in-demand, high-paying, and stable careers available.
The "Proof": We Hacked the IT Career Sites So You Don't Have To.
We didn't just guess what tech companies want. We reverse-engineered the perfect candidate by analyzing thousands of job listings on LinkedIn, AngelList, and Big Tech career portals (Google, Meta, Stripe, etc.).
Here’s the "Alpha" (the secret) we found:
· They Don't Care About Your IT Past: They do care if you can learn their tools (Slack, Notion, G-Suite, Asana) fast.
· "Office Manager" is a "Trojan Horse": The real job titles are "Operations Coordinator," "People Ops," or "Executive Assistant to the CEO." We train you for all three.
· It's About "Culture," Not Just "Tasks": They need someone who understands why buying the latest Xbox game and stocking the "right" cocoa isn't "service" - it's a "productivity strategy" to keep their dev team happy and focused.
· AI is the New Requirement: The best candidates are "AI-Leveraged." They use AI (like Gemini) to automate tasks, not just perform them.
This course is built to make you that exact candidate. We teach you to speak the language of IT and deliver the results of a seasoned Ops-Manager from your very first interview.
A 3-Part Upgrade: Your New Skillset
This 15-lesson program is your complete upgrade. Each lesson combines critical Theory with a practical AI-Leverage Lab, where you'll use Google's Gemini to solve real-world startup problems.
Part 1: The Digital-First Ops Stack
Go from "analog" to "digital-native." Master the tech-stack that runs every modern company and learn to get the job.
Featured Lessons:
- Hacking the IT Job Market: Use AI to analyze the job market (remote vs. local) and "re-skin" your non-IT resume to pass any recruiter's filter.
- The "Communication Hub" Deep Dive: Master G-Suite, Slack, and Notion not as tools, but as your central "brain" for the company.
- AI-Copywriting for Admins: Use Gemini to write perfect emails, reports, and vendor negotiations in seconds.
- Supply Chain & Vendor Management: Learn to find and manage vendors for everything from ergonomic chairs to the team's favorite diet lunches.
Part 2: The People Ops & Culture Hub
In tech, "Ops" is "People Ops." Learn to manage the human element, the single most valuable asset in any startup.
Featured Lessons:
- The Employee Happiness Playbook: (The "Cocoa & Xbox" lesson). Use surveys (built by AI) and gamification to reduce employee churn and build a "sticky" culture.
- "WOW" Onboarding: Design "Day 1" experiences that make new hires (both remote and in-office) fall in love with the company.
- Hybrid Event Logistics: Master the art of organizing all-hands meetings, team-building, and external meetups that actually work for a hybrid team.
- Financial Ops: Learn to manage OPEX budgets, process invoices, and use AI to find 20% savings without the team even noticing.
Part 3: The Strategic Ops & EA Playbook
This is your path from "Coordinator" to "Manager" or "Executive Assistant to the CEO." Learn to think strategically, manage crises, and automate yourself.
Featured Lessons:
- Automating Your Own Job: Use no-code tools (like Zapier) and AI prompts to automate your most boring, repetitive tasks—so you can focus on high-value work.
- The Executive Assistant (EA) Masterclass: Learn to be the CEO's "Gatekeeper." Manage complex calendars, handle confidential information, and use AI to write pre-meeting "Dossiers" on investors.
- Crisis Management: The internet is down. The office is flooded. The CEO is on a plane. What's your plan? (You'll have one).
- Showing Your Value: Use AI to analyze data and create the "Quarterly Ops Report" that proves your value and gets you promoted.
This Course is For You If...
· ✅ You are an aspiring professional (even with zero experience) who wants a fast-track into the stable, high-paying tech industry.
· ✅ You are a current Admin or Office Manager in a "traditional" industry and feel your skills are becoming obsolete (and your salary is stagnant).
· ✅ You are a Virtual Assistant (VA) who wants to level up to a strategic "Ops Coordinator" or "EA" role with high-value clients.
· ✅ You are scared of AI replacing your job (Hint: We teach you how to make AI your assistant, not your replacement).
Your Future in Tech Starts With "Operations"
This isn't just a course. It's an "Access Key."
We give you the theory, the practical hacks, and the AI-powered workflows to walk into an IT-company interview and not just answer the questions - but ask the right ones.
Stop applying. Start belonging.
Enroll in the Certificate Program Today and Become the "Ops-Hub" Every Startup is Fighting For.
Frequently Asked Questions (FAQ)
- How long do I have access to the course materials? Your enrollment includes lifetime access to all course lessons and supplementary materials. You can learn at your own pace and revisit the content anytime you need a refresher.
- Is the certificate provided? Upon completion, you will receive a certificate from the MTF Institute. This credential validates that you have attended comprehensive training and is a powerful addition to your CV.
- How much time per day does it require? Plan for approximately 60-90 minutes per day to read the lesson and complete the action step.
- Is the €10 a one-time payment? Yes, for lifetime access to this real work simulator course.
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Let's join MTF if...
- Want to get or refresh core knowledge about business, management, leadership
- Want to train your hard and soft skills and get promotion at your company
- Want to build global career and train your English
- You need new ideas, want to broaden your horizons and mindset, expand your contacts, learn about global best practices and become the best version of yourself
- Want to receive the prestigious european education and get certificate
After finishing of the program you will get:
- Digital Certificate from MTF with verification link and uploading to LinkedIn
- Verification Service in case of any requests
- Life-long access to course, all updates and Alumni community
Welcome to Your Institute and Community:

- MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance. MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things. MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry. MTF is present in 218 countries and has been chosen by more than 915 000 students.

Program Details:
- Recommended duration: 30 days for deep dive to each topic and reflection about usage of knowledge at your real business or work, but you may finish program in your own rhytm faster or slower.
- Language of instruction and support: English
- Price: 10 EUR.
- Program format: Textual Lessons, AI prompts, templates and frameworks. Program is fully online.
- Academical Level: Professional courses and certificates are taught under the terms of paragraph 3 of article 3 of Decree-Law No. 474/2010, published on July 8th by the Portuguese Ministry of Labour and Social Solidarity. The professional programs are related to professional / business education and are provided without official recognition (certificates are provided at a professional level and not academic degrees or diplomas and do not confer academic credits).
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